Delivery Information
At Ambrisse, we want your order to arrive safely, securely, and as quickly as possible. Once your order has been confirmed and processed, you will receive delivery updates using the contact details provided at checkout.
Order Processing
- Orders are normally processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During launches, sales, or busy periods, processing may take slightly longer.
- You will receive a confirmation email once your order has been dispatched.
Delivery Times
Delivery times depend on your location and the shipping service selected at checkout.
| Delivery Type | Estimated Time |
|---|---|
| Standard Delivery | 3–7 business days |
| Express Delivery | 1–3 business days |
Delivery estimates begin after your order has been dispatched and are not guaranteed. Remote areas and periods of high demand may require additional time.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email or SMS where available. You can use this information to follow your parcel's progress.
If your tracking information has not updated for several business days, please contact our customer support team.
Delivery Address
Please make sure your delivery address and contact information are correct before completing your purchase. Ambrisse cannot guarantee changes to an order once it has entered processing.
If a parcel cannot be delivered because of an incorrect or incomplete address, additional delivery charges may apply.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please allow a few additional business days before contacting us, as carrier delays can occasionally occur.
If your parcel appears to be lost or has not arrived after the expected delivery window, contact Ambrisse Customer Support with your order number so we can assist you.
International Delivery
International orders may be subject to customs procedures, import duties, taxes, or other charges depending on the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.
Need Help?
For questions about your delivery, please contact the Ambrisse Customer Support Team and include your order number.
Ambrisse — Delivered with care.