Privacy Policy

At AMBRISSE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using the AMBRISSE website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you shop with AMBRISSE, we may collect information such as:

Full name
Billing and delivery address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Account information, if you create an account
Information you provide when contacting our customer service

We may also automatically collect certain information when you browse our website, including your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange delivery of your purchases
Process payments and refunds
Send order confirmations and shipping updates
Respond to your questions and customer-service requests
Improve our website, products, and shopping experience
Detect and prevent fraudulent or unauthorized activity
Send promotional emails or newsletters where you have agreed to receive them
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers. AMBRISSE does not intentionally store complete payment-card details on its own systems.

Your payment information is handled according to the privacy policies and security practices of the relevant payment provider.

4. Cookies

AMBRISSE may use cookies and similar technologies to help our website function properly and to understand how visitors use our website.

Cookies may be used to:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Understand website traffic and usage
Support relevant marketing and advertising

You can adjust your browser settings to control or disable cookies. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

Payment processors
Delivery and shipping providers
Website and hosting providers
Email and marketing service providers
Analytics and technology providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information where required by law, legal proceedings, or to protect the rights, safety, and security of AMBRISSE, our customers, or others.

6. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about:

New collections
Products
Promotions
Special offers
AMBRISSE updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, resolve disputes, prevent fraud, and meet applicable legal or accounting requirements.

9. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights regarding your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent to certain uses of your information
Unsubscribe from marketing communications
Ask questions about how your information is used

To make a privacy-related request, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. AMBRISSE is not responsible for the privacy practices, content, or security of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

11. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law.