Shipping Policy

At AMBRISSE, we want your shopping experience to be simple and seamless. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are processed after your payment has been successfully confirmed.

• Orders are usually processed within 1–3 business days.
• Orders placed on weekends or public holidays may be processed on the next business day.
• During sales, new collection launches, or busy periods, processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

2. Delivery Times

Estimated delivery times may vary depending on your delivery location and selected shipping method.

These are estimated delivery times and are not guaranteed. Delays may occur due to courier services, weather, public holidays, customs, or circumstances outside our control.

3. Tracking Your Order

Once your order has been dispatched, we will provide tracking information when available.

You can use our Track My Order page to check your shipment status.

If your tracking information has not updated immediately, please allow some time for the courier to scan and update the shipment.

4. Shipping Address

Please make sure your delivery address, phone number, and other contact details are correct before completing your order.

AMBRISSE cannot be responsible for delays or additional costs resulting from an incorrect or incomplete delivery address.

If you notice an error after placing your order, please contact us as soon as possible.

5. International Shipping

International delivery may be available to selected countries.

International customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country.

These charges are outside AMBRISSE's control and may vary depending on the destination.

International shipping availability: [Insert countries/regions]

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please check your tracking information first.

If you still need assistance, contact us at:

Email: Info@ambrisse.uk

Please include your order number so we can assist you more efficiently.

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible.

Please provide:

• Your order number
• A description of the issue
• Clear photographs of the item and packaging, where applicable

We will review the issue and provide the appropriate assistance according to our Returns & Exchanges Policy.

8. Changes to This Shipping Policy

AMBRISSE may update this Shipping Policy from time to time to reflect changes to our shipping services or procedures.

Any updates will be posted on this page with a revised Last Updated date.

Contact AMBRISSE

Have a question about your delivery?

Email: info@ambrisse.uk
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